SHIPPING
UK delivery
All our UK orders are delivered by the brilliantly efficient team at UCS/DHL. All UK orders will be delivered the next working day upon completion of order production. Delivery includes tracking details and requires a signature upon arrival.
Europe delivery
All our Europe orders are delivered by the amazing team at UCS/DHL. All European Express Delivery orders will be delivered approximately 2-3 working day after the dispatch date. Delivery includes tracking details and requires a signature upon arrival.
All US/Canada/Rest of The World orders are delivered by DHL. All US/Canada/Rest of The World orders will be delivered approximately 2-3 working days upon completion of order production. Delivery includes tracking details and requires a signature upon arrival.
*US/CANADA/REST OF THE WORLD/INTERNATIONAL deliveries may be forwarded onto 3rd party handlers. Details and tracking for this are always provided in the confirmation of dispatch email. Please contact 3rd party handler to re-arrange delivery if you have missed it.
*Please note UCS have GPS tracking with their drivers to ensure prevention of lost or delivery to wrong addresses.
Should you fail to accept your delivery we are entitled to charge you in full for an amount equal to the items contained in your order and the cost of delivery. If the order is returned to us, you will be eligible for the shipping costs
Customs and duties are the customer's responsibility. If an item is returned and Miss Eva is issued with an invoice, we will deduct this from your refund amount/ credit note. We will communicate this with you, so please ensure refund processes are followed to avoid this. If you need our assistance with organising a collection, just let us know in the request.
Shipping costs are non-refundable.